61 PART FOUR - THE 5 CORE COACHING SKILLS for the coachee to recreate in the future when not being coached. What they are accountable for. It’s important the coach and coachee do not assume they know this and it gets articulated in the Action Planning stage of the coaching. When it will be done. Putting a date on things makes it real and anchors accountability. Staying Accountable. If the action plan spans over a period of time, how will they stay accountable? How will they set things up with the person they are accountable to in order to remain accountable? Embedding Accountability While clarifying who, what, when and how are crucial to setting up accountability, it’s only half of what keeps people accountable. The other half involves connecting to WHY it’s important to take the action(s) and exploring what might interfere with the commitment they’ve made. The following steps will embed the accountability by clarifying these areas; Explore consequences What are the consequences/costs of not taking the action(s) Ensure the action is meaningful or relevant to them If they can’t see where or why it is in their best interest, people tend to get slippery with their accountability Explore resistance This is where the coach probes for and addresses feelings and attitudes about the action i.e. fears, resentment, confidence, etc. Explore commitment level On a scale of 1 to 10 how committed are they? If not above 8, what would make this a 9 or a 10? Connect to future possibilities If the action(s) is/are taken, what becomes possible? All of these steps for embedding accountability may not be appropriate for every situation. You will need to determine which steps are suitable. Your Action Planning Improvement Plan What will need to shift within you to be an Action Planning partner versus managing or telling? How will you handle differences of opinion between Action Plans the coachee wants to make versus Action Plans you feel is better, more realistic or serves the coachee’s purpose or agenda better? How will you coach someone who doesn’t take the actions they’ve committed to? Key Learning Points Without action, it isn’t coaching Partner with your coachee to cocreate action plans Three types of action: 1. Tangible 2. Discovery & learning 3. Evolutionary Set up accountability with WHO, WHAT, WHEN, HOW Embed accountability by exploring consequences, meaning/relevance, resistance, commitment level and future possibilities ACT ION PLANNING
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