COTBx Learners Guide 2023.A

66 We have outlined 5 Guiding Principles that we believe are the key elements in creating an effective, transformational environment for growth and learning. These guiding principles, when partnered with the 5 Core Skills and the 5 Step Coaching Exchange can create a fertile environment for effective communication and strong partnering. When we have integrated these effectively we are using what we call “coach-like behaviour” or using a “coach approach”. What Does Being Coach-like Mean? ‘Being coach-like’ means having a mindset that allows us to be open to the process. It involves being very conscious and aware of how we are showing up. In our busy lives we are quite often not aware of how we show up in a situation and how that lands with people with whom we interact. Thus, becoming more and more conscious of what we are thinking and feeling, as well as how we are responding to others in our conversations has strong influence on an outcome. Ideally, our goal is to move from “doing coaching” to “being a coach”. PART FIVE - THE 5 GUIDING PRINCIPLES BE CURIOUS BE FOCUSED BE COMMITTED BE ACCEPTING The 5 Guiding Principles “When people make mistakes, the last thing they need is discipline. It’s time for encouragement and confidence building. The job at this point is to restore self-confidence. If we’re managing good people who are clearly eating themselves up over an error, our job is to help them through it. They coached ... rather than preached ... they got better results.” - Jack Welch, ‘Straight from the Gut’ BE SUPPORTIVE

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