30 PART THREE - THE 5 STEP COACHING EXCHANGE Step 4 - Clear the Way Identify Discover Strategize Clear the Way Recap Listening Listening / Questioning Listening / Questioning Action Planning Listening / Questioning Requesting The focus has been clarified, the learning has occurred, the strategy set in place and now it is time to clear the way. In this step of the exchange, the coach and coachee will look for anything that may get in the way of or create resistance to the coachee moving forward toward their goal or desired outcome. It is easy to get swept up in all the ideas, planning and forward movement, yet turn a blind eye towards this part of the process. Without it, once the coachee sets out on executing their strategy, all the forward motion may come to a screeching halt. Clearing the way means clearing resistance. It means looking for people, places and things that may put a drag on things. It also means getting unnecessary complexities out of the way. Often, complexities go unnoticed or are manufactured or assumed that they’ll have to be lived with. A close examination with some probing questions can bring these to the surface and decisions can be made or a piece added to the strategy to circumvent the resistance if it shows up. A coachee’s attitude or beliefs can also slow down or shut down their forward movement. The coach will need to explore those things below the waterline (emotions, beliefs, ways of thinking and perceptions) relative to what is above the waterline (behaviours and results) and help the coachee to explore correlations between the two. “ Often it isn’t the mountains ahead that wear you out, it’s the little pebble in your shoe. ” - Muhammad Ali
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