23 PART THREE - THE 5 STEP COACHING EXCHANGE The coach acts as an exploration partner and begins to ask mostly clarifying and self-awareness questions to learn more about one or more of the following: How the coachee feels about the situation, the goal, the individuals involved or anything else that is relevant. It is an exploration of emotions with the objective to have the coachee connect with how they are actually feeling about things and to use those feelings as a guide to understanding more. What the coachee believes about the situation, the goal, the individuals involved or themselves. Beliefs are a powerful force that strongly influence behaviours, choices and the success of outcomes. Often beliefs are based on opinions and other unsubstantiated information. As coaches we examine, and sometimes challenge a coachee’s beliefs to ensure that the coachee is informed and influenced by as much fact and real evidence as they can gather. Closely aligned with, but distinctive from beliefs, are perceptions. In the process of discovery, the coach aims to help the coachee broaden their perceptions. This means that the coach listens for where the coachee may be limiting themselves to a narrow view of a situation, their goal, the individuals involved or themselves. The coach asks questions that invite the coachee to look beyond the obvious and into a broader or wider way of thinking. It is important that the coach does not lead or direct the coachee into their way of thinking. Instead, the coach teaches the coachee with powerful, open-ended questions, that they can think beyond the obvious and into that deeper, more profound wisdom that the coachee already possesses. Observable • Emotions • Thinking • Results • Behaviours Invisible • Beliefs • Perspectives COACHING BRINGS AWARENESS TO THE HIDDEN INFLUENCER'S OF BEHAVIOUR.
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