Welcome to The International Coaching Group Inc., Coaching Out of the Box®.
This orientation is a self-paced series designed to help our Faculty and Staff settle into their new role with confidence and clarity.
We’re excited to have you on board!
Ready to begin? Scroll down and click “Welcome Faculty” to get started.
The International Coaching Group Inc. (ICG) was established in 1996 and is one of the pioneers in the coaching education industry. ICG is a company that believes in the power of inclusivity, diversity, and collaboration. Our purpose is to provide high-quality coach training that creates a transformative learning environment, igniting a passion for coaching. We partner with world-class faculty to deliver cutting-edge high quality coach education that empowers our students to take their coaching skills to the next level and make a positive impact on the world. Through our programs, we seek to empower future coaches who embody coaching principles and positively impact society. | ||
How others know us. | How we are accountable to our student-coaches. | What we set out to achieve for our student-coaches. |
International Coaching Group Inc. operates under the consumer brand of Our mission is to provide world class coach education to as many people as possible so they may engage in more meaningful and transformative communication. Coaching skills are foundation communication and relationship building skills that can be utilized in any role. We strive to build a strong community of like-minded individuals who align with our mission. | We are an accredited ICF Level 1 provider. We are monitored quarterly by the ICF for quality and adherence to ICF standards.
We assess our student-coaches against the ACC MINIMUM Skills Requirements and remain in compliance with the International Coaching Federation (ICF) that provides our accreditation, oversight and issues these standards.
We are vigilant to ensure we adhere and deploy to these standards and resist evaluating at a higher level or expectation. | We foster a community that values diversity and collaboration and teaches coaching skills aligned with the ICF Core Competencies and code of ethics.
We create an experience to educate, train and coach to the MAXIMUM standards for an ICF Associate Certified Coach.
We are vigilant to ensure we adhere and deploy to our vision of establishing and delivering at an “ACC+” level and not drift or evolve into delivering to PCC or MCC higher level standards or expectations. |
Our core values are grounded in integrity, authenticity, empathy, respect, excellence, and a commitment to continuous learning and support for our students, staff, and alumni. | ||
Meet Your Coaching Out of the Box® Administrative Team
Operations Manager:Stefanie is your go-to person for the operations side of things. Stefanie is the driving force behind the seamless operation of Coaching Out of the Box® on a day-to-day basis. Her responsibilities span from managing course administration and scheduling to overseeing marketing efforts and everything in between. As our in-house tech guru, Stefanie takes pride in ensuring customer satisfaction is at its peak. Despite her impressive capabilities, Stefanie leads a team that works together harmoniously to ensure all aspects of the company function smoothly each day. Email: Stefanie@coachingoutofthebox.com
| ICG President:Pablo is in charge of supporting the entire Coaching Out of the Box® team to ensure students are all being serviced to the best of our standards. You may find Pablo being pulled last minute into the Peer to Peer Coaching to help students get their Coaching Hours! He also leads the corporate services part of ICG which brings the power of coaching to the conversations leaders have every-day. Pablo is always open to ideas on how to partner together to bring our students and corporate clients more and more value. Email: Pablo@coachingoutofthebox.com
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Think of Stefanie as the second level of support for anything needing operations focus or resources.
Think of Pablo as the “Boss”.
Chief Coaching Officer:Merv holds an MCC designation and is responsible for maintaining and developing the coach-specific-education and ensure the quality of delivery. In your role as Coach-Facilitator, you will reach out to Merv for any content and curriculum questions or ideas for improvement. He monitors the quality of the coach-facilitators and may reach out to you to support your delivery and interaction with the coach-students. Email: Merv@coachingoutofthebox.com
| Director of Certification:Lerae holds an MCC designation and owns the Performance Evaluation process our students go through when seeking an ICF credential. She ensures our student-coaches graduate in accordance to the ICF standards and expectations. In this role she leads the Mentor and Assessor groups within the faculty. She is instrumental in conducting the monthly Faculty development sessions that are held through the year. Email: Lerae@coachingoutofthebox.com
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Think of Merv as in charge of creating a high quality education experience for the students to learn in and graduate from.
Think of Lerae as in charge of the Performance Evaluation of our students prior to the application to the ICF for credential.
Day-To-Day Operations --- Your first go-to point
Student Support Coordinator:The student support coordinator provides unwavering support to our students throughout their journey with us. From the first contact through to graduation, They are there to assist students (AND YOU) with any inquiries related to classes, schedule adjustments, and even after graduation in the pursuit of ICF credential. Acting as our dedicated student liaison, the coordinator ensures that our students experience a seamless transition into the program and can effectively integrate their learning into their coaching approach. Email: support@cotbx.com | Operations Assistant:Lucy is a valuable member of our operations team, providing essential administrative support. Her contributions are invaluable to the smooth functioning of our operations. As a native Spanish speaker, she plays a crucial role in offering Spanish support to our team. Additionally, Lucy’s proficiency in graphics allows her to provide valuable assistance to our social and marketing team. Lucy’s scope covers all things Zoom, My Courses and all the behind the scenes that are operations related. Email: Lucy@coachingoutofthebox.com
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Think of the Student Coordinator as your first point of contact for anything related to the student experience.
Think of Lucy as your first point of contact to anything system related, zoom, needing operational support.
Roles Within The Faculty
The International Coaching Group Inc. (ICG) has successfully operated with the staffing philosophy of attracting experienced coaches and experienced coach trainers to be at the heart of its Faculty. We wish to put in front of our student coaches, seasoned experts in coaching who can foster an interactive learning environment and be the role model for others to aspire to. We only utilize the skills of PCC or MCC-designated coaches. We don’t aspire to be “trainers” or “educators”, rather we aspire to be Coach-Facilitators, who can coach from the front of the room. Like with coaching that brings the insight and awareness to a client at the pace they need and to the depth they want, so is the expectation of each Faculty member. | |
Roles Within the Faculty | Role Description |
Coach-Facilitator | This is the most prominent role that faces our student coaches. It is through your tutelage that coaches are born. Bringing the content and experience alive for the students in interactive and creative ways is the cornerstone of this role. You model coaching through everything you do with the students in and between the classes. |
Mentor Coach | The Mentor-Coach role is a graduating student-coach’s lifeline. When a student meets their Mentor, the education phase is almost over. Now the student needs to work with their Mentor to gain insight and feedback on how to integrate the ICF competencies into their coaching style. Here the Mentor Coach provides the student with written feedback on their live coaching, as it relates to the ICF Core Competencies, so they may be ready to create a recording for their Performance Evaluation worthy of an accredited ICF Coach. |
ICF Assessor | In this role, you will review and assess a student coach’s submitted recordings. In this role, you are acting on behalf of the ICF and providing your assessment of each recording in a consistent and fair manner. ICF-provided ACC BARS training is a pre-requisite for being an ICF Assessor. |
Coach | We offer several programs where our faculty can elect to coach our clients and students. This is a fee-based service. |
Corporate Delivery | We deliver leadership development programs to various organizations. A key program is the delivery of Purposeful Conversations. This is a fee-based service. |
Licensed Trainer or DELT | By purchasing an additional license, a faculty member may offer the 555 or Purposeful Conversations as one of their products to their own clients and accounts. This is a great way to leverage established courseware as your own. |
The Student Coach Resources hub is a dedicated space tailored to empower aspiring coaches on their academic and professional journey.
Join our ongoing conversation in Slack by clicking the logo below:
If you need assistance, please contact our Student Service team at support@coachingoutofthebox.com
