• Encouragement starts with listening.
• Everyone responds differently to different types of encouragement.
• It is important to have the essence of encouragement in all of your coaching.
• In coaching, we encourage the person,not the results.
• Acknowledgement is a powerful component of encouraging and is not to be confused with praise or compliments.
• Language, recognition, focused time and trust are four of the most common ways we can encourage someone.

Note: Add in an encouragement exercise here – and take the time to do it as not everyone seems to understand this concept. Discussion around level of comfort in doing this and what may contribute to that – awareness as a coach of where/how you may need to grow/develop/gain a level of comfort in this area so that you can demonstrate it effectively with your coachees