As coaches and leaders, the one constant that remains is our need to adapt and evolve our techniques and approach to our craft. This has never been more important than today, when every company, based on customers, suppliers, and employee location, is a global company.   As generation Z pours into the workforce, balancing five generations in the workplace, whether they show up and/or “zoom-in”, our complex environment continues to challenge many leaders. Meanwhile, geo-political instability, climate change, pseudo-recession, and endemic fears add stress and uncertainty for everyone.

“I feel as though I have been tokenized…”

“There are so many times when I am the only one like me at a meeting…”

“It is exhausting … not being able to bring my whole self to work…”

(actual client statements)

As we enter into 2022, we are amid a social revolution caused by politics, protests, and a pandemic.  The great resignation is driving career contemplation more than ever with more than 4.5 million quits in November 2021 alone, the highest recorded for one month since the US government began tracking the statistic back in 2000.

For these reasons, coaches are needed.  What we say and do, continues to shape who we are and reminds us of the impact we have on others. Coaches, and managers as coaches, need to heighten their awareness of the changing needs of their clients and embrace the growing complexity of the world around us.

With the holiday season upon us, it is time to give pause and reflect, what’s in a name? Answer: Everything.  

Last week, I watched a commercial for a very large box retailer gladly tout, “Happy All-The-Days!” (pronounce it like Mary Poppins’ friend Bert might, with a terrible Cockney accent).  Today in the grocery store, someone said, “Happy Day of Thanks”. Did they mean Thanksgiving?

My niece is a teacher in a local elementary school where they have removed specific holidays entirely from being discussed and celebrated. They removed Halloween and Thanksgiving in favor of “Fall Festivities”. They also removed Christmas (December 25), Chanukah (begins November 28), Diwali (November 4), and Kwanzaa (begins December 26) in favor of “Winter Holidays”.

Has there been a rash of recent holiday name changes that I am unaware of? 

In today’s global environment, where technology is making the world smaller and diversity remains one of the most important topics, coaches can no longer remain ignorant of the impact these two tsunamis have on their coach approach and on their clients.  As coaches, we need to lift up our heads, so we can lift up others. 

The current climate is looking for innovative ways of approaching diversity and cultural differences within coaching. Diversity in coaching is about understanding the mindset of your client within their larger context – be it culture, religious belief, gender, race, or economic realities.  As described by the International Coaching Federation, “this includes a paramount emphasis on … the critical distinctions between various levels of coaching agreements, the criticality of a partnership between coach and client, and the importance of cultural, systemic and contextual awareness.”