3. Establishes and Maintains Agreements
Agreements About Coaching Relationship
- Declares adhere to the ICF guidelines and standards.
- Reaches an agreement on what is the client’s and coach’s responsibilities.
- Discusses guidelines and specific parameters of the coaching relationship.
- Gains agreement on what is appropriate in the relationship and what is not.
- Reaches an agreement on what is, and is not being offered.
Agreements About The Coaching Session
- Determines an effective match of coaching methods and the needs of client.
- Fully explores what the client wants coaching on.
- Explores ideal outcomes for every coaching session.
- Is clear on what the client wishes to leave the session with.
- Discusses the parameters and importance of confidentiality.
6. Listens Actively
- Listens without an agenda.
- Hears the client values, beliefs, feelings
- Distinguishes between the words, tone of voice and body language.
- Uses active listening tools
- Supports the client full expression.
- Integrates and builds upon what is being said.
- Understands the essence of what is being said.
- Helps the Client gain clarity and perspective rather than engaged in the story.
- Coach listens contextually.
7. Evokes Awareness
Questioning
- Questions that reflect active listening.
- Questions that evoke discovery, insight, commitment or action.
- Open-ended questions that create greater clarity, possibility or new learning.
- Clear, direct, succinct questions.
- Help client discover & clarify greater possibilities.
- Questions are non-leading and non-judgmental.
- Questions that foster deeper awareness.
- Questions that do not imply the coach’s solution.
Direct Communication
- Reframes and articulates to help the client understand from another perspective.
- Uses respectful, neutral, appropriate language.
- Uses metaphor and analogy to help to illustrate a point or paint a verbal picture.
- Is clear, articulate and direct in questions, observations and feedback.
- Clearly states coaching objectives, meeting agenda, and purpose of techniques or exercises.
- Detached from expected outcomes or actions.
8. Facilitates Client Growth
- Asks penetrating and evocative questions
- Goes beyond the words to examines meaning.
- Clearly expresses insights and observations without attachment.
- Challenges to evoke awareness.
- Offers different / broader perspectives for Client.
- Coach gets to the source.
- Coach illuminate fixed ways of thinking.
- Identifying and acknowledging strengths.
- Coach makes distinctions.
- Goes beyond immediate goal, to explore for discovery, perspective, learning and growth.
- Noticing what is said and what is done.
- Co-designs goals, actions, accountability, measures that integrate the learning.
What tips form what you read above do you want to add to your art as a coach?
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