Demonstrating the Competencies Copy

3. Establishes and Maintains Agreements

Agreements About Coaching Relationship

  • Declares adhere to the ICF guidelines and standards.
  • Reaches an agreement on what is the client’s and coach’s responsibilities.
  • Discusses guidelines and specific parameters of the coaching relationship.
  • Gains agreement on what is appropriate in the relationship and what is not.
  • Reaches an agreement on what is, and is not being offered.

Agreements About The Coaching Session

  • Determines an effective match of coaching methods and the needs of client.
  • Fully explores what the client wants coaching on.
  • Explores ideal outcomes for every coaching session.
  • Is clear on what the client wishes to leave the session with.
  • Discusses the parameters and importance of confidentiality.

6. Listens Actively

  • Listens without an agenda.
  • Hears the client values, beliefs, feelings
  • Distinguishes between the words, tone of voice and body language.
  • Uses active listening tools
  • Supports the client full expression.
  • Integrates and builds upon what is being said.
  • Understands the essence of what is being said.
  • Helps the Client gain clarity and perspective rather than engaged in the story.
  • Coach listens contextually.

7. Evokes Awareness


  • Questions that reflect active listening.
  • Questions that evoke discovery, insight, commitment or action.
  • Open-ended questions that create greater clarity, possibility or new learning.
  • Clear, direct, succinct questions.
  • Help client discover & clarify greater possibilities.
  • Questions are non-leading and non-judgmental.
  • Questions that foster deeper awareness.
  • Questions that do not imply the coach’s solution.

Direct Communication

  • Reframes and articulates to help the client understand from another perspective.
  • Uses respectful, neutral, appropriate language.
  • Uses metaphor and analogy to help to illustrate a point or paint a verbal picture.
  • Is clear, articulate and direct in questions, observations and feedback.
  • Clearly states coaching objectives, meeting agenda, and purpose of techniques or exercises.
  • Detached from expected outcomes or actions.

8. Facilitates Client Growth

  • Asks penetrating and evocative questions
  • Goes beyond the words to examines meaning.
  • Clearly expresses insights and observations without attachment.
  • Challenges to evoke awareness.
  • Offers different / broader perspectives for Client.
  • Coach gets to the source.
  • Coach illuminate fixed ways of thinking.
  • Identifying and acknowledging strengths.
  • Coach makes distinctions.
  • Goes beyond immediate goal, to explore for discovery, perspective, learning and growth.
  • Noticing what is said and what is done.
  • Co-designs goals, actions, accountability, measures that integrate the learning.

What tips form what you read above do you want to add to your art as a coach?

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