As a seasoned inspirational leader of people, programs, and systems, Carla has spent thirty years in senior leadership roles in the health and insurance sectors. From delivering front-line service to leading operational teams to divisional strategic leadership; she has championed internal and external service delivery model transformation. Combine this business acumen with qualifications and experience in coaching, human resources, and change management, and a powerful conduit to support leaders and organizations emerges.
Carla has a Masters degree in Education, Educational Psychology from Dalhousie University; an Advanced Certificate in HR Management from Rotman School of Management, University of Toronto; a Masters Certificate in Project Management from St. Mary’s University; and a Certificate in Change Management (Prosci). As well, she possesses a Graduate Certificate in Executive Coaching from Royal Roads University and is trained as a Coach in the LEADS Health Leadership Capability Framework.