“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
~ Maya Angelou
Creating an Internal Corporate Coaching Program
In this episode, Jen Anderson, MCC, welcomes Michelle Kelso, ACC, to discuss her journey in establishing an impactful internal coaching program within a major U.S. healthcare organization. Michelle shares how coaching can build a culture of connection and support across an organization, benefiting employees at all levels and fostering long-term growth.
Michelle’s Vision for Coaching
With over 15 years of experience, Michelle envisioned a coaching program that reaches beyond executive roles to support managers, directors, and staff alike. She believes in coaching as a tool to drive meaningful change, enhancing leaders’ ability to navigate challenges, support their teams, and bring a positive impact to their workplace.
The Power of Internal Coaching
Jen and Michelle discuss the profound changes that a coaching mindset can bring to any organization. By making coaching part of the culture, leaders report greater personal growth, improved resilience, and a clearer sense of direction. Coaching, as Michelle emphasizes, is not just about skill development but about nurturing long-lasting, positive change and empowering people to bring out their best.
Expanding the Scope: Group Coaching and the Future of the Program
As organizations increasingly recognize the value of coaching, Jen and Michelle explore the potential for group coaching, peer support, and integration of coaching practices across departments. A coaching culture promotes unity, collaboration, and a strong support system that uplifts the entire organization.
Certification and Credibility in Coaching
Jen and Michelle highlight the importance of ICF certification in maintaining high standards of quality and professionalism within coaching. Michelle’s team of certified coaches ensures that the program adheres to ethical standards and creates a trusted space for growth. For coaches seeking certification or honing their skills, ICF credentials provide a recognized path to expertise and credibility.
Inspiring Positive Change Through Coaching
Michelle’s journey is a powerful example of how coaching can transform not only individuals but entire organizations. By advocating for coaching, Michelle is helping shape a future where leaders are empowered to lead with empathy, clarity, and purpose. She believes that by supporting leaders, coaches contribute to creating positive experiences for employees, patients, and communities.
If Michelle’s story resonates with you and you’re interested in learning more about building an internal coaching culture, reach out to her at michelle.kelso@ascension.org.
Michelle’s story serves as a reminder of the power of coaching to inspire positive change. Whether you’re a coach, a leader, or simply passionate about personal growth, this episode offers valuable insights into how coaching can make a profound difference.
