When Covenant Health was looking to implement a coach training program, the overarching goal was to ensure we were working toward creating a coaching culture within the organization.  Coaching out of the Box was chosen as the program used to facilitate the development of a coaching culture as it is a proven, evidence-based program providing practical learning offerings that result in tangible outcomes for the learner.  We wanted participants to be able to experience coaching firsthand and discover for themselves the impact it could have in their lives both personally and professionally.  Since implementing the program, we have noted our leaders are much more likely to ask questions rather than tell when a problem presents itself.  Leaders listen more deeply and ask better questions.  That learning translates in the way we care for each other as employees, but also in the way we care for our patients, residents and families.