Faculty Handbook

Coaching Out of the Box® has come out of the box!    Operating two brands simultaneously. The International Coaching Group Inc., is the parent company and is the brand focused on providing corporate solutions and offerings. The historic brand, Coaching Out of The Box, has been most prominent in the coach-training space and remains as our consumer brand focused on taking an individual from where they are to an ICF accreditation. (Womb to Tomb as Merv often says.)

In our context going forward, I will settle on referencing ICG for short.

Faculty Handbook.

Download this handbook. Return here to refresh your copy of the handbook as we evolve it over time. 

Here is your first exercise. Read through the handbook. There is A LOT of information contained in here. Some very detail process steps and some more informational roles and responsibilities.

For errors or omissions in the handbook, please be sure to connect with Stefanie Eastcott, Operations Manager, at stefanie@coachingoutofthebox.com.

Table of Contents - Faculty Handbook

Coaching Out of the Box® Email Address. 4

Student-Coach Communications (Slack) 4

Trainer Code of Conduct 4

Facilitating and Co-Facilitating Virtual Programs. 4

Invoicing for Virtual Program Deliveries. 5

Virtual Course Technology Protocol 5

Participant Attendance Requirements. 5

Getting Started with Zoom… 6

Zoom Basic User Training: 6

Zoom Advanced User Training: 6

Setting Up your Zoom Account 6

How to Access Virtual Program Join URLs. 7

How to Start a Class as a Single Faculty. 7

How to Start a Class as a Co-Faculty. 7

How to Share Host Screen, Presentation Slides. 7

Sharing Presentation Slides with Participants. 8

Providing or Sending Additional Resources to Participants. 8

How to Record the Class. 8

How to use Polls and Breakout Rooms. 8

How to use Whiteboards. 8

Missed Class Direction. 9

What happens if a Participant can’t attend class?. 9

Recorded Class Reports. 9

Participant Certificates. 9

Technical Support 11

Emergency Situations. 11

Substitute Protocol 11

What to Expect From Each Other (WE CREATE THE EXPERIENCE TOGETHER). 12

The Tenets of Training at Coaching Out of the Box®… 12

Tenet # 1:  All Coach-Faculty Use a Coach Approach in Their Training. 12

Tenet # 2: We Use Coaching Demonstrations Whenever Possible. 12

Tenet #3: We Encourage a High Level of Interactivity. 12

Tenet #4: We Encourage Experiential Learning. 12

Tenet #5: We Ensure Training Methods Connect to All Learning Styles. 13

Tenet #6: Mistakes and Pushbacks are Welcomed Learning Opportunities. 13

Coaching from the Front of the Room… 13

Establish the Group Agreement 13

Establishing Trust and Intimacy. 14

Presence. 14

Demonstrate Active Listening. 14

Ask Powerful Questions. 14

Direct Communication. 14

Create Awareness. 15

WHAT COACHING OUT OF THE BOX® CAN EXPECT FROM YOU AS A COACH-FACULTY. 15

WHAT COACH-FACULTY CAN EXPECT FROM COACHING OUT OF THE BOX®… 16

What the Student sees: 16

What the Coach-Faculty sees: 16

WHAT GUIDANCE AND SUPPORT IS AVAILABLE TO OUR COACH-FACULTY. 17

PROGRAM-SPECIFIC CONSIDERATIONS. 17 

The Student Coach Resources hub is a dedicated space tailored to empower aspiring coaches on their academic and professional journey.

View Student Resources

Join our ongoing conversation in Slack by clicking the logo below:


If you need assistance, please contact our Student Service team at support@coachingoutofthebox.com

Join Us!

Space is limited – reserve your seat today!
1 CCE for attending