5.5.5 Topics5.5.5 Key Learning PointsSkill: Listening

• Title slide
• How do you listen?
• Listening is an active skill
• Three levels of listening
• Listening Exercise
• Key learning points
• Be Curious and Listening

• Listening is the foundational skill where coaching begins.
• Active listening involves reflective listening, full presence and silence.
• Listen with the intent to understand and learn.
• There are different levels of listening. In coaching we use Level 3 listening.
• Note: Adding in the exercises around listening really helps to embed the learning here.

Slides 86 to 93

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