News Flash

ATTENDANCE TRACKING LIVE: As of December 8, 2023 you may submit your weekly attendance simply online. Use button below OR see same button at the top of every course home page. Instructions are on the Attendance page.

Current Course Materials and Resources

The BIG BLUE BUTTON takes you to additional faculty resources and Program Master slide decks for every course.    

See the student resources page.  This contains information about their training AND numerous Coaching Demos from our Webinars.

Examples of Week by Week Course Delivery

FAQ - Does this Help Answer Your Question?

Herein lies pearls of wisdom, answers to questions and background information that is constantly being updated. Look here often

The International Coaching Group Inc. (ICG) was established in 1996 and is one of the pioneers in the coaching education industry. ICG is a company that believes in the power of inclusivity, diversity, and collaboration. Our purpose is to provide high-quality coach training that creates a transformative learning environment, igniting a passion for coaching. We partner with world-class faculty to deliver cutting-edge high quality coach education that empowers our students to take their coaching skills to the next level and make a positive impact on the world. Through our programs, we seek to empower future coaches who embody coaching principles and positively impact society.
How others know us. How we are accountable to our student-coaches. What we set out to achieve for our student-coaches.
International Coaching Group Inc. operates under the consumer brand of Coaching out of the Box as a for-profit business.
Our mission is to provide world class coach education to as many people as possible so they may engage in more meaningful and transformative communication. Coaching skills are foundation communication and relationship building skills that can be utilized in any role. We strive to build a strong community of like-minded individuals who align with our mission.
We are an accredited ICF Level 1 provider. We are monitored quarterly by the ICF for quality and adherence to ICF standards. We assess our student-coaches against the ACC MINIMUM Skills Requirements and remain in compliance with the International Coaching Federation (ICF) that provides our accreditation, oversight and issues these standards. We are vigilant to ensure we adhere and deploy to these standards and resist evaluating at a higher level or expectation. We foster a community that values diversity and collaboration and teaches coaching skills aligned with the ICF Core Competencies and code of ethics. We create an experience to educate, train and coach to the MAXIMUM standards for an ICF Associate Certified Coach. We are vigilant to ensure we adhere and deploy to our vision of establishing and delivering at an “ACC+” level and not drift or evolve into delivering to PCC or MCC higher level standards or expectations.
Our core values are grounded in integrity, authenticity, empathy, respect, excellence, and a commitment to continuous learning and support for our students, staff, and alumni.
ICF Credential Process and delivery criteria. ICF Level 1 School Requirements and standard. Cobtx/ICG Level 1 (ACC)  and ACC+ delivery standard (shown in italics)


Scope of Offerings Coach-specific-education “Contact-hours” We take the student from the first day of education to the submission of the ICF credential application. (FT)
Student-Contact-Hours Minimum 60 hours FT is 116.9 hours
Synchronous Delivery At least 50% is in person FT is 54% synchronous
Asynchronous Activity Must be validated as completed Validated using LearnDash progress tracking
Delivery Methods In-person, live online or self pace All methods are available. (Note: In-person offers LESS contact-hours)
Contact hours associated with Core skill development 80% of contact hours must relate directly to the ICF Competencies. 97.2 % Core skill relate directly to the ICF Competencies.
Authorization to provide CCE credits. Level 1 providers can not issue CCE’s for portions of curriculum. Each module must have separate approvals. All of our individual course are also approved as Core CCE credits. Webinars are CCE’s eligible. Each additional Mentoring hour are Core CCE eligible. Faculty development is Core CCE eligible.   (BBP is pending, Q1.2024)
Coach Education (What) Eight ICF Competencies, Coaching Definition and Code of Ethics ICF Competences, Definition, COE and 5 coach specific skills
Coach Process (How) No requirement The 5-step Coaching Engagement
Being of coach (Who) No requirement beyond competencies The 5 Guiding Principles
Coach Personal Development No requirement 8 weeks of Personal Groundwork For Coaching
Student Skill Self-Assessment No requirement Student will perform a minimum of 6 written self-assessments and development plan creation on their own coaching performance. A minimum of 4 written assessments on peer coaches.
Business Building Program No requirement Optional/Elective course
Diversity, Equity & Inclusion No requirement Optional/Elective course


100 Coach Experience hours Student Responsibility We partner with student via Peer-to-Peer Coaching program
Track student progress to ACC No requirement Accountability Partner program


Observed Coaching Sessions 5 observed by ICF credentialed observer. 3 must be written feedback. 2 can be verbally provided. FT can provide 6 to 8 observed sessions. Minimum: 1 verbal in CF, 2 verbal in ACSP, Mentor 3 written.
Group Mentor Coaching Maximum 7 hours ACSP provides up to 11.5 hours
One-to-one Mentor Coaching 3 hours 3 hours
Mentoring period Minimum 3-month period Minimum 3-month period
Mentoring included in fee No requirement We provide at no additional cost
Additional Mentoring Hours No requirement Purchased in one-hour blocks


Performance Evaluation (PE) Graded at ICF ACC MSR Graded at ICF ACC MSR
PE Recording Guidance No requirement Credentialing Success Course
Transcription Format / Service Student responsibility We provide at no cost
PE Written Feedback Written feedback/scoring.  Provide information regarding their performance on each of the ICF Core Competencies. Written feedback/scoring.  Provide information regarding their performance on each of the ICF Core Competencies. Additional comments provided
Performance Evaluation Re-take process ICF has fee for re-take process. ($250USD) No fee to re-take. Can submit a second recording for assessment. Student only pays for transcription.


Training for ICF Credential Exam No requirement 6 weeks of Credential Assessment Prep class
ICF Application Preparation No requirement Credentialing Success Course


Director of Education Must hold valid PCC or MCC. Have 5 years client coaching experience, demonstrated facilitation and training skills. Oversight of curriculum, instruction process, education of instructors and all observation and examination processes Delegated authority to: Director of Certification: Examination process Instructor training Chief Coaching Officer: Curriculum quality Instructional process
Faculty Experience Faculty are well educated/trained Faculty have received training and development in facilitating adult learning and engagement in the classroom (in-person and virtual) and in the use of the technology. We recruit faculty that meet the following criteria: Experienced PCC or MCC. Has provided coach education in other ICF accredited schools. Has an active coaching practice. Has recent experience facilitating in a zoom environment.
Faculty Evaluation and Development Providers are to evaluate faculty by both the participants they are teaching and the Director of Education. Participant feedback is surveyed and tracked after each individual course. All in-class sessions are recorded and monitored for quality and consistency. Participate in monthly development.
Assessor qualifications Must hold current PCC or MCC. Complete PCC marker training OR be trained by a coach who has successfully completed the training Must hold current PCC or MCC.  Personally completed and maintain PCC marker training. Be knowledgeable with ACC BARS criteria. Pass ICG Calibration Exercise. Participate in monthly development.
Instructor qualifications ACC or PCC or MCC PCC or MCC only, no ACC
Observer qualifications ACC or PCC or MCC PCC or MCC only, no ACC
Mentor qualifications One cycle ACC or PCC or MCC PCC or MCC only, no ACC
ICF Review of school quality, processes, and policies Every 6 months Every 6 months

Let's start with the cornerstone course, The 5.5.5

The 5.5.5 is the first course anyone who wishes to operate as a professional course takes.  It may be a course that experienced coaches take to get a refresher in the grass roots or to gain CCE’s, but that is like 2% of the audience that enrolls.

The 5.5.5 is the first 20.5 hours of training on their way to gain 116.9 hours with us to qualify to apply for an ACC credential.  It is the first of 7 programed experiences. With each experience set to build on the previous.

Example: Although there is one slide in the 5.5.5 that speaks to Agreement, it is not critical content (at this point). Agreement gets better coverage in CF, ACSP and Mentoring.

It should never be miss-construed that taking the 5.5.5 will make you a coach.  In balance as a trainer, we have to hold back from wanting to give it all to them in the first course and throttle back our expectations.

Although we provide much more content in the 5.5.5, the emphasis of the learning and expected exit performance is on the following priorities:

    1. Learn and practice to become proficient in the Coaching Exchange
    2. Learn and practice skill of Listening
    3. Learn and practice skill of Questioning
    4. Learn and practice skill of Action Planning
    5. Receive peer level feedback on the use of the above four elements
    6. Know the 5 Guiding Principles and how they apply to a coach
    7. Become familiar with the Requesting and Encouraging skills

The role of the Fast-Track on the other hand is in fact to provide an experience that gets them from where they are to be ACC ready.

How the experience builds in Fast-Track.

    1. 5.5.5 – intro to the definition, distinction between roles (applications) , The 5-step process, 5 core skills, 5 guiding principles.
    2. Coach Fundamentals – Introduce the ICF, work with the 8 ICF competencies, deeper dive on the 5 cores skills, start adding in the professional mechanics (like agreement, confidentiality, self care, bias, agenda …)
    3. Personal Groundwork for Coaching – Deeper dive into self care, bias and integrating the 5 guiding principles into how they show up.
    4. Advanced Coaching Skills Practicum – The place to integrate all these concepts and disparate skills into their own personal style and approach to coaching, with a STRONG lens on demonstrating their style in alignment to the ICF Competencies.
    5. Mentoring – The place to gain specific and personal feedback on how to further refine their coaching approach with a STRONG lens on demonstrating their style in alignment to the ICF Competencies.

      At this point, they qualify as a Cotbx Certified Graduate.

    6. Credentialing Success Course – gets them ready to produce a recording, get that recording assessed and walk them through the ICF application.
    7. Credentialing Assessment Prep Class – is design to get them ready to write the ICF Exam.

    At this point, they qualify as ICF Level 1 Complete. And may apply to the ICF to take the Exam for their ACC Credential.


5.5.5 Observer form – introduced as a learning aid in 555,  Used in CF as observer tool and guide. File Format: PDF

Competency Observer Guide – available as resource in 555 and ACSP, used in CF for self-evaluation exercise, Used in ACSP as self-assessment exercise. Used in Mentoring Self-study course. File Format: DOC  PDF

Mentor Coach Observation - available as resource in CF, was used in ASCP for self-evaluation form-REPLACED with Observer Guide. Given to Mentors to use with their Mentees. File Format: DOC  PDF

ICF Core Competencies 555 Elements – used in CF, ACSP and suggested for Mentors to refer to. File Format:  PDF

ICF Code-of-ethics – available as a resource in CF, ACSP and suggested for Mentors to refer to. File Format:  PDF

Performance Evaluation Feedback Form – Available form Lerae. 

Simple Paring for Skills Practices Template  DOWNLOAD

Complex ACSP Coaching Assignments  DOWNLOAD


No. Our take on anyone recording the live sessions is a violation of confidentiality, Copywrite and good coaching ethics.   

Here is an April 2023 email that helps explain the actions you can take, should a student show up with AI activated..

Dear Faculty.

Some great tools and timesavers are coming out as the result of the burst of AI into the mainstream.

We ask that you do not allow the use of those tools that record, transcribe, or artificially generate interactive responses while you are in class and/or on Zoom.

This means if you see a user, you do not know, we ask you remove the user from your room.    (HOW? See three dots (top right) beside the uninvited guest and select remove or report)

For a more detailed explanation on the options below, see this Zoom article under the section: “How to Manage Participants in a Zoom Meeting.”

  • Put On Hold: If the waiting room is not enabled, you'll see this option to place the participant on hold.
  • Remove: Dismiss a participant from the meeting. They won't be able to rejoin unless you allow participants to rejoin.
  • Report: Allows you to report a user to Zoom's Trust and Safety team. You will be able to select which user to report and provide details about the problem. You can also upload evidence, such as screenshots. 

An additional approach is to activate your waiting room and only admit those students you recognize. 

Should this get too far out of hand, the article above gives you additional counter measures like: Lock the Room, prevent users from changing their names and a variety of other controls you can enable. I seriously doubt we will ever have to invoke this level of scrutiny. Just know you have the permission to use what you need to maintain the safety of your room.

Heads Up: We are exploring using AI tools like this for our 1:1 Mentoring engagements and future courseware, however, our use of it will need to meet or exceed the ethical guidelines before we implement such a feature. We are not saying you can never use AI tools, just that those tools that record, transcribe, or artificially generate interactive responses are not to be used in our classes. (as the participant permissions needed to use the tool are not in place)  

AI is really cool and I expect many more folks will start playing with it.

Double Check Your Submission

In the "Is Your Recording Ready?" module we covered four filters: 

First filter. Does it pass the ICF guidance test?

"The performance evaluation must be from an actual coaching session between you and a paid or pro bono client (not part of your coaching education). The client may not be a coach unless they are a regular client. A regular client is an individual who has come to you for coaching and for no other reason."

Second filter. Is this recording a minimum of 20 minutes, ideally 30 minutes in duration?  The assessors will not listen past the 45-minute mark. 

Third filter. Listen the complete recording to identify that you have a solid structure. One that looks similar to this:

  1. Identify – Coaching Agreement, Clear client outcomes
  2. Discover – Explore with the client
  3. Strategize – Set actions
  4. Clear the Way – Explore barriers
  5. Recap – Set accountability


Fourth filter. Ensure it meets the ICF Minimum Skill Requirements for ACC.

Note: This is the final step. There are no more checks or re-tries. If your recording does not meet or exceed the filters above or the file format below, you will receive a FAIL status on your Performance Evaluation. We want you to PASS.

UPLOAD Recording

Upload Your Final Recording file.

Use this section to upload your AUDIO file to our ICF Assessors to conduct your formal Performance and Evaluation.

IMPORTANT: You must ONLY submit an AUDIO file. Not a VIDEO. An audio file typically ends in MP3, WAV, MP4, M4A, OGG.  If you file is a video, then you need to strip the audio portion off the video.  A free and simple service to that is located at

Things to check before you upload your file to us.

  • The recording must be at least 20 minutes in length and not exceeding 30 minutes. Anything recorded after the 45-minute mark will not be assessed. 
  • The recording must be an audio only file (no video/pictures).
  • The following file types are acceptable: MP3, WMA, MP4 or M4A (audio) format. Other formats will not be accepted.
  • The audio file must be in one part. Multiple files for one coaching session will not be reviewed.
  • The audio file must be 95 megabytes (MB) or less. Use a lower bit rate to decrease file size, if needed or see guidance in previous section.
  • You must upload the actual audio file. Providing a URL to download or stream audio recordings will not be accepted.
  • When naming your file, ensure that you use only letters and numbers. Please be sure there are no special characters in your document name (? / | \ ! @ # = $ % +) in order to avoid issues when uploading your file.
 Need a second opinion?

If you have a relationship with a mentor coach, reach out and ask them for feedback on your recording. If you wish to find a mentor coach, let us help you.  Click on this link to learn more:   Mentor Coaching Program | Coaching Education Programs | Coaching Out Of The Box

In all our courses and all we do at ICG, we take 15 specific elements of communication: 

  • Five are associated with the process of having a conversation.
  • Five are core skills at doing the communication.
  • And Five are the mindset for an effective communicator.

In the 5.5.5 we package these 15 elements into the context of having a coaching style conversation.

In the Purposeful Conversations we package these 15 elements into the context of having a Manager style conversation

Same 15 elements, same three categories (Process, Skills, Mindset) in different applications.

In the coach training business, it is easy to believe we have discovered exclusive skills unique to coaches, but they are not. They are just skills, when used well, allow coaches to be effective.  These are fifteen universal communication skills that we apply to the coaching context.

So, we are in the process of not teaching pure coaching skills, but the application of those universal skills into a very narrow role, we call coaching. The ICF defines it as the role of the professional coach. Goes without saying then, PC is the application of those skills into the role of a Manager/Leader/Influencer…

Here is a video that may further explain the positioning,  

Answer: For Fast Track students, it is the date of their first 5.5.5 class. (Note: OR in the odd situation the 555 was not their first course, then the start of whatever Fast Track course they took first)

How the ICF says it:

Feb 07, 2024

ICF defines the start of coach-specific education as any course with at least 30 hours of which at least 24 hours are in ICF Core Competencies instruction. Eligible courses can be ICF-accredited or non –ICF-accredited. This means in order for a coach to begin counting their client coaching experience, it is a MUST to have completed a course with minimum 30+ total hours, and not multiple certificates from the same provider. Both ICF Credentials & Standards and Coaching Education are in agreeance here and will ensure all staff have a more comprehensive understanding of this requirement to ensure we are all sharing the same information. 

Rockelle Ward
Director of Global Accreditation
International Coaching Federation

There is then the Mentor Coaching 101 Class that is a 1 hour session hosted by Lerae that is in "Week 9" of ACSP. The reason we say week 9 of ACSP is because it is 1 week exactly after their last ACSP Class.   In this course Lerae covers what Mentoring is, how to get the most from it and the strategic thinking on when to start the mentoring support.

Watch the December 20 live session.

Not to be confused by the MENTORING COURSE.  The online mentoring Course that is found in MY COURSES section will show up on each student's MY COURSES page around week 4 of ACSP. 

In week 4 of Advanced Coaching Skills Practicums the students get an email sent out to them with information about the Mentor Coaching Program. They can access the Mentoring Course Tile on their "My Course" page (Seen below) 

Open the Mentoring Course 

In that course they get a brief explanation of what Mentoring is, They get access to all of the Mentor Coaches Profiles as well as they get the Mentor Coaching Selection form.

On that form the students select 1 Mentor. This course is self paced and will take them maybe 20 minutes.  

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