This Agreement applies to all educational programs offered by the Company, including but not limited to:

• Fast Track to ICF Certification (Level 1 & 2)
• Workshops and short courses
• Mentor coaching programs
• Coaching development and leadership training programs

Programs vary in length and structure. For example, the Fast Track to ICF Certification is delivered virtually via live instructor-led sessions, each 90 minutes in length, and typically runs six (6) to eight (8) months. Other programs may differ in duration or format. Specific program details will be provided at the time of registration.

• Tuition is payable in full before the program start date.
• Students on a payment plan must adhere to the agreed schedule. Failure to comply may result in suspension or removal.
• No refunds will be provided under any circumstances.

By enrolling, the Student agrees to:

• Attend all scheduled sessions in full (90 minutes per class where applicable)
• Keep their video camera on and use a functioning laptop and microphone
• Participate actively and respectfully
• Be fully present in a quiet, distraction-free setting

Students may miss up to two (2) sessions per module provided they:

• View the session recording
• Submit a Recorded Class Report for each absence to the instructor

Reports must be submitted by the final class of each module. Failure to comply may affect certification eligibility.

Students are expected to log in on time with functioning technology. Repeated lateness or technical issues may impact credit. Students may not record sessions without written consent. Trainer methods and examples are proprietary and may not be reused or distributed.

All materials, including course content, session recordings, trainer examples, and written resources, are the exclusive property of The International Coaching Group Inc.

Such materials are protected under copyright law and may not be reproduced, distributed, or shared without prior written consent. Unauthorized use of proprietary trainer content is prohibited.

Students may request a postponement due to personal or professional reasons. This request must be made in writing and is subject to approval and availability. A student may defer their participation for up to twelve (12) months from the original start date.

The Company reserves the right to require a student to withdraw if their behavior disrupts others' learning. Disruption includes, but is not limited to:

• Repeated interruptions
• Inappropriate conduct or language
• Non-participation
• Refusal to follow facilitator guidance

The International Coaching Group Inc. reserves the right to postpone or cancel any scheduled program cohort if the minimum required enrollment number is not met. In the event of cancellation or postponement by The International Coaching Group Inc. due to low enrollment:

• Transfer of Enrollment: The Student's registration will be automatically transferred to the next available program cohort.
• Alternate Cohorts: If the next available cohort's schedule is not suitable for the Student, the Student may elect to transfer their enrollment to the subsequent available program cohort.

The Fast Track to ICF Certification (Level 1 & 2) is designed to prepare students for ICF credentialing. However, the Company does not guarantee:

• That students will pass ICF certification exams
• That students will pass internal evaluations

Certification requires adequate preparation and accumulation of experience hours by the student.

The costs of mediation shall be borne by the unsuccessful party unless otherwise agreed.

Programs that include formal assessments require:

• Level 1: One (1) Performance Evaluation
• Level 2: One (1) Performance Evaluation

These assessments are mandatory for successful program completion and for fulfilling ICF certification prerequisites.

For programs that include mentor coaching:

• Mentor coaching must span at least three (3) months, as required by the ICF
• Students must complete all sessions within six (6) months of their program start date

Failure to meet the timeline may result in forfeiture of included sessions. Students will then be required to purchase a separate mentor coaching package at an additional cost to complete this requirement.

By checking the acknowledgment box at registration, the Student confirms that they:

• Have read, understood, and agreed to all terms in this Agreement
• Consent to participate under these conditions
• Understand this constitutes a legally binding agreement with The International Coaching Group Inc.

1. No Professional Advice or Human Substitution

The AI coaching assistant (the "Eko Coach") is an automated tool designed solely to assist The International Coaching Group Inc. users (such as student coaches, practitioners, or clients) with training, organization, reflection, feedback, goal setting, goal-tracking, and administrative practice management.

• Not a Human Practitioner: The AI Assistant is not a licensed coach, therapist, psychologist, medical professional, or legal advisor.
• No Fiduciary Duty: Use of the AI Assistant does not establish a coach-client, therapeutic, or professional relationship between the user and The International Coaching Group Inc.

2. Accuracy and "As-Is" Delivery

AI technology is inherently subject to limitations, including the potential for generating inaccurate, incomplete, or delayed information (often referred to as "hallucinations").

• The AI Assistant's outputs, suggestions, and insights are provided on an "AS IS" and "AS AVAILABLE" basis.
• The International Coaching Group Inc. makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of the AI Assistant's responses.

3. User Responsibility and Verification

You, the user, bear sole responsibility for how you interpret, apply, or share any information generated by the AI Assistant.

• For Coaches/Practitioners: You agree to review, vet, and exercise your independent professional judgment before implementing any AI-generated suggestions, role plays, training, coaching prompts, summaries, or business strategies with your clients.
• For End Clients: You agree not to rely on the AI Assistant for critical life, health, financial, professional, or legal decisions.

4. Data Privacy and AI Training

By utilizing the AI Assistant, you acknowledge and agree that text inputs, audio recordings, or other data provided to the assistant will be processed by third-party artificial intelligence processors. The International Coaching Group Inc. handles this data in strict accordance with our Privacy Policy, which outlines how your data is secured and whether it is excluded from machine learning training models.

5. Indemnification

You agree to indemnify, defend, and hold harmless The International Coaching Group Inc. and its affiliates from any claims, damages, liabilities, or expenses arising from your reliance on the AI Assistant's outputs, or any breach of this section by you or your clients.