Managing Performance or Coaching?
When managers take the 5/5/5 Coaching Skills Training Program from Coaching Out of the Box® there is often a lively discussion about where the line is between managing and coaching. So I’d like to take a minute here to give you my take on this.
Professional coaches are trained to step away from their own agendas and assumptions in order to coach most effectively. They hold an open space for the people they are coaching to discover their own resourcefulness by supporting and encouraging them to reach deep into their own wisdom and creativity to discover answers and solutions for themselves. Managers usually don’t have this luxury. They have deliverables that must be met and must manage performance to meet them. This almost always means there is an agenda for the manager when they enter into performance conversations. So if this is the case, why should managers even go to the trouble to learn coaching skills?






